Слайд 1
How to Write Emails in English
Слайд 2Emails are letters
Usually shorter and less formal than letters, abbreviated
forms
In business world, you should try to appear more
formal, not too casual
Слайд 3Write an effective subject line
To catch reader‘s attention
Brief and specific
Avoid
UPPERCASE
Слайд 4Begin with a greeting
Depending on the formality of the relationship
Dear
Mr. Fox, Hello Monica
To Whom It May Concern
Слайд 5Thank the recipient
Replying to client‘s inquiry
Thank you for contacting
ABC company
Find anything to thank for
Thank you for your
prompt reply
Слайд 6State your purpose
If you are initiating the communication
Make it clear
early in the email
Keep sentences short and clear
I‘m
writing to enquire about…
Слайд 7Keep it short and to the point
Eliminate all the information
that is not necessary
State the most relevant and interesting information
first – people are busy
Short paragraphs (3-5 sentences)
Слайд 8End with a closing
Thank again
Refer to future contact
Closing line: Best
regards, Sincerely
Add your contact details
Proofread for typos and mistakes
Слайд 9Automatic signature
Steve Edwards, Marketing Manager
ABCD Inc.
Tel. +555-7654321
Fax +555-7654378
steve.edwards@abcd.com
www.abcd.com
Слайд 10Example of a formal email
Hello,
I read on your web
site that you offer Music CD copying for large quantities
of CDs. I'd like to inquire about the procedures involved in these services. Are the files transferred online, or are the titles sent by CD to you by standard mail? How long does it usually take to produce approximately 500 copies? Are there any discounts on such a large quantity?
Thank you for taking the time to answer my questions. I look forward to your response.
Jack Finley
Sales Manager, Young Talent Inc.
(709) 567 - 3498
Слайд 11Example of an informal email
Hi Tom,
Listen, we've been working
on the Smith account and I was wondering if you
could give me a hand? I need some inside information on recent developments over there. Do you think you could pass on any information you might have?
Thanks
Peter
Peter Thompsen
Account Manager, Tri-State Accounting
(698) 345 - 7843
Слайд 12Use the power of the internet
Use live links in your
emails
Use grammar and spelling software to check for any errors
Use
synonyms dictionary, online dictionary, thesaurus