Слайд 3Problem Solving
There is a Japanese expression:
None of us is
as smart as all of us.
Following this idea, one American
company
regularly posts questions on a bulletin board
and invites its staff to brainstorm suggestions.
Слайд 4Problem
For example:
In what ways, big or small, could this
company save
money?
Write your suggestions below. $100 bonus for
all suggestions we adopt.
Слайд 5Solving
The first suggestion the company got was a
joke really, but
it won the $100 bonus.
The suggestion was that the
bonus be reduced
to $50.
Слайд 6Problem
The owner of a Mexican restaurant in San
Francisco faced a
dilemma. She wanted to
advertise but could not afford to pay
for space
in the local newspaper or for airtime on the
local radio station
Слайд 7Solving
After many expensive and unsuccessful attempts to
promote the restaurant with
posters and T-shirts, the
owner, Martha Sanchez, finally came up with
a
winner. She offered free lunches for life to anyone
who agreed to have the name and logo of the
restaurant tattooed on a visible part of their bodies.
To date, 50 people have become walking
advertisements.
Слайд 8Framework for Problem Solving
The following four phases can be
identified in the
process of solving problems:
Understanding the problem
Making a
plan of solution
Carrying out the plan
Looking back i.e. verifying
Слайд 9Understanding the Problem
If you do not understand the problem,
you can never solve it
If you really understand the
problem, you can see a solution
Be careful about hidden assumptions, data and conditions.
Consult definitions for unfamiliar (often even familiar)
terminologies.
Construct one or two simple example to illustrate what the
problem says.
Слайд 10Devising a Solution Plan
Where to start ?
What can
I do ?
Find facts that are related to the
problem at
hand. Relevant facts usually involve words
that are the same as or similar to those in the
given problem. It is also a good idea to try to
recall previously solved similar problems.
What should I look for ?
Слайд 11Keep in mind that your first try may
not work. But
don't get discouraged.
If one approach doesn't work, try
another.