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QUALITATIVE & QUANTITATIVE RESEARCH Editor: Stephen Murray

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OVERALL FRAMEWORK

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Слайд 1QUALITATIVE & QUANTITATIVE RESEARCH Editor: Stephen Murray








QUALITATIVE & QUANTITATIVE RESEARCH     Editor: Stephen Murray

Слайд 2OVERALL FRAMEWORK

OVERALL FRAMEWORK

Слайд 3KEEP IN MIND THAT …
Qualitative research generally deals in words,

images and the subjective



Quantitative research generally deals in numbers,

logic and the objective

KEEP IN MIND THAT …Qualitative research generally deals in words, images and the subjective Quantitative research generally

Слайд 4QUALITATIVE RESEARCH
Research used in range of activities from exploratory designs

to means of completing explanations

Qualitative research assumes that people have

meaningful
actions or experiences
that can be interpreted
QUALITATIVE RESEARCHResearch used in range of activities from exploratory designs to means of completing explanationsQualitative research assumes

Слайд 5QUALITATIVE RESEARCH
POPULARITY COMES FROM:

*ECONOMICAL
*FLEXIBLE
*OPENS A DOOR TO “WHY, HOW”
*RICHNESS

OF DATA
*BEST TO START WITH...


QUALITATIVE RESEARCHPOPULARITY COMES FROM:*ECONOMICAL *FLEXIBLE*OPENS A DOOR TO “WHY, HOW”*RICHNESS OF DATA*BEST TO START WITH...

Слайд 6QUALITATIVE RESEARCH
Identification of a given question; opportunity or information requirements
Interest

in obtaining insights for
motivational /social (group) or emotional and


attitudinal (individual) factors
In IR: primary data of events or personalities supporting explanations and argument

(Cf. In marketing: for new product launch, new service development or repositioning current product
QUALITATIVE RESEARCHIdentification of a given question; opportunity or information requirementsInterest in obtaining insights for 	motivational /social (group)

Слайд 7QUALITATIVE RESEARCH FOCUS GROUPS
Characteristics:
6-12 people
Lead by a trained moderator
in-depth discussion on

1 particular topic or concept
Relaxed, informal atmosphere
1-3 hour duration

Goal:
Learn and

understand what people say and why?


QUALITATIVE RESEARCH FOCUS GROUPSCharacteristics:6-12 peopleLead by a trained moderatorin-depth discussion on 1 particular topic or conceptRelaxed, informal

Слайд 8QUALITATIVE RESEARCH FOCUS GROUPS

QUALITATIVE RESEARCH FOCUS GROUPS

Слайд 9QUALITATIVE RESEARCH FOCUS GROUPS

QUALITATIVE RESEARCH FOCUS GROUPS

Слайд 10QUALITATIVE RESEARCH DESIGN
Qualitative Research:  
Examples
Case studies on effect of

vocational training in Papua
Ethnographic studies on indigenous populations in

Oaxaca, Mexico
 
Qualitative Research Types:
Case studies
Developmental research
Historical research
Ethnograph studies

Case Studies:

Purpose: to do an in depth study

In brief: Background, current status and/or environmental factors that interact for each group (individual, institution or community)

QUALITATIVE RESEARCH DESIGN  Qualitative Research:  ExamplesCase studies on effect of vocational training in Papua Ethnographic studies

Слайд 11Characteristics of Case Studies:
It gives very detailed information about

individuals / group / community
It may give a detailed explanation

of a complete life cycle or part of it
Number of cases studied may be small but the number of variables studied are usually more in-depth (e.g. if compared to a survey)

Developmental Research:  
Conducted to research on the development of individuals / group / institution / community  
TWO TYPES: Cross-sectional and Longitudinal

Historical Research:
Used to gain information on an event, development and/or previous educational experience
Process may involve studying previous situation, checking on current situation, and to predict if the same situation will occur again
Conclusion on previous event is done based on collected facts and evidences to answer why and how the event and repercussions occurred
Useful to solve questions that involve sensitive issues
Important for systematically & objectively collecting and defining facts and evidences
Characteristics of Case Studies: It gives very detailed information about individuals / group / communityIt may give

Слайд 12Procedure for Historical Research:

Define the problem
Specify source of

evidence
Collect evidence / reference materials
Primary source / original

(observation or witnesses of events or authentic objects – e.g. artifacts, speech text, records etc.)
Secondary source (materials or information collected from primary sources – e.g. paintings, films, news reports, documents
Critique of evidences
External critique: confirming if collected sources are genuine and reliable (authenticity of paintings, signatures, chemical analysis etc.)
Internal critique: conducted after authenticity of source of information is confirmed – involves evaluation of collected evidences– is it important? Required?  
Able to explain the researched phenomenon?
Prepare the report

Ethnographic Research:

In-depth study of natural behaviours in a culture or social group
Purpose – to understand relationships between behaviour and culture
Example: In education – to understand schooling process (e.g., immigrant children) Involves widespread observations (participant & nonparticipant)

Here often starts research without hypothesis – hypothesis is developed in the process of observations, and the researcher explores and test his hypothesis
Procedure for Historical Research: Define the problem Specify source of evidence Collect evidence / reference materials Primary

Слайд 13QUALITATIVE RESEARCH IN-DEPTH INTERVIEW
Characteristics:
A well trained interviewer+interviewee
Interviewee is exposed to set

of probing questions
Usually face to face
Interviewer encourages the interviewee to

talk more
Goal:
To collect as much as memory, attitudinal and
behavioral data from the subject

QUALITATIVE RESEARCH IN-DEPTH INTERVIEWCharacteristics:A well trained interviewer+intervieweeInterviewee is exposed to set of probing questionsUsually face to faceInterviewer

Слайд 14QUALITATIVE RESEARCH IN-DEPTH INTERVIEW
Applications:

-Interviews with professionals
-Interviews with witnesses
-When detailed probing

is needed
-Discussion of sensitive, confidential issues
-When strong, social norms exist
-Interviews

with competitors


QUALITATIVE RESEARCH  IN-DEPTH INTERVIEWApplications:-Interviews with professionals-Interviews with witnesses-When detailed probing is needed-Discussion of sensitive, confidential issues-When

Слайд 15QUALITATIVE RESEARCH IN-DEPTH INTERVIEW

QUALITATIVE RESEARCH IN-DEPTH INTERVIEW

Слайд 16QUALITATIVE RESEARCH PROJECTIVE TECHNIQUE
Definition:*
These are unstructured prompts or stimulus that

encourage the respondent to project their underlying motivations, beliefs, attitudes,

or feelings onto an ambiguous situation

They are all indirect techniques that attempt to disguise the purpose of the research

*Source: http://en.wikipedia.org/wiki/Qualitative_marketing_research

QUALITATIVE RESEARCH  PROJECTIVE TECHNIQUEDefinition:*These are unstructured prompts or stimulus that encourage the respondent to project their

Слайд 17QUALITATIVE RESEARCH PROJECTIVE TECHNIQUES

QUALITATIVE RESEARCH  PROJECTIVE TECHNIQUES

Слайд 18QUALITATIVE RESEARCH PROJECTIVE TECHNIQUES
Types:
Word Association
Customers are required

to show response to the concept they are told within

2-3 sec.


QUALITATIVE RESEARCH  PROJECTIVE TECHNIQUESTypes:Word Association   Customers are required to show response to the concept

Слайд 19QUALITATIVE RESEARCH PROJECTIVE TECHNIQUES

*Source: http://www.nielsenbuzzmetrics.com/images/uploaded/NikeBAM.gif

QUALITATIVE RESEARCH PROJECTIVE TECHNIQUES *Source: http://www.nielsenbuzzmetrics.com/images/uploaded/NikeBAM.gif

Слайд 20QUALITATIVE RESEARCH PROJECTIVE TECH.
2. Sentence Completion
Customers are

required to complete sentences or stories in their own words

People

who are concerned about ecology …
When I think of a city …
I drink a Coca-Cola, usually when .
Starbucks reminds me of…
QUALITATIVE RESEARCH  PROJECTIVE TECH.2. Sentence Completion   Customers are required to complete sentences or stories

Слайд 21QUALITATIVE RESEARCH PROJECTIVE TECH.
3. Cartoon Tests

QUALITATIVE RESEARCH PROJECTIVE TECH.3. Cartoon Tests

Слайд 22QUALITATIVE MARKETING - PROJECTIVE TECH.
Hth
Hntfyf
hngfhn
Let’s see if we can pick

up some house wares at Walmart

WALMART

QUALITATIVE MARKETING - PROJECTIVE TECH.HthHntfyfhngfhnLet’s see if we can pick up some house wares at WalmartWALMART

Слайд 23QUALITATIVE RESEARCH PROJECTIVE TECH.
4. Role Playing
Respondents are asked to assume

the behavior of someone else
Useful for emphatic approaches for conflict

resolution

Sales Supervisors are asked to become Sales Represantatives, and vice versa.

QUALITATIVE RESEARCH  PROJECTIVE TECH.4. Role PlayingRespondents are asked to assume the behavior of someone elseUseful for

Слайд 24QUALITATIVE RESEARCH PROJECTIVE TECH.
5. Third Person
Way of learning respondents feelings

or opinions by asking them to answer for a third

party :

“your neighbour”
“most people”
“typical person”
QUALITATIVE RESEARCH  PROJECTIVE TECH.5. Third PersonWay of learning respondents feelings or opinions by asking them to

Слайд 25QUALITATIVE RESEARCH PROJECTIVE TECH.
6.Picture Interpretation
A technique whereby respondents are shown

a picture and are asked to tell a story describing

it
QUALITATIVE RESEARCH  PROJECTIVE TECH.6.Picture InterpretationA technique whereby respondents are shown a picture and are asked to

Слайд 26QUALITATIVE RESEARCH PROJECTIVE TECH.

QUALITATIVE RESEARCH  PROJECTIVE TECH.

Слайд 27QUALITATIVE RESEARCH


1. Degree of Structure
2. Probing of individual respondents
3.

Moderator bias
4. Interpretation bias
5. Uncovering subconscious information
6. Discovering innovative information
7.

Obtaining sensitive information
8. Involve unusual behavior or questioning
9. Overall usefulness

Relatively high
Low

Relatively medium
Relatively low
Low

High

Low

No

Highly useful

Relatively medium
High

Relatively high Relatively medium Medium to high

Medium

Medium

To a limited extent
Useful

Relatively low
Medium

Low to high
Relatively high
High

Low

High

Yes

Somewhat useful

Focus Groups

Depth Interviews

Projective Techniques

Criteria

QUALITATIVE RESEARCH 1. Degree of Structure2. Probing of individual respondents3. Moderator bias4. Interpretation bias5. Uncovering subconscious information6.

Слайд 28QUANTITATIVE RESEARCH SURVEY
SURVEY METHOD:

STRUCTURED QUESTIONNAIRE
GIVEN TO A SAMPLE OF

A POPULATION
DESIGNED TO GAIN SPECIFIC INFORMATION

QUANTITATIVE RESEARCH SURVEYSURVEY METHOD:STRUCTURED QUESTIONNAIRE GIVEN TO A SAMPLE OF A POPULATIONDESIGNED TO GAIN SPECIFIC INFORMATION

Слайд 29QUANTITATIVE RESEARCH - SURVEY

QUANTITATIVE RESEARCH - SURVEY

Слайд 30QUANTITATIVE RESEARCH - EXPERIMENTATION
EXPERIMENTATION METHOD:


Scientific investigation in which

an investigator

manipulates and controls one or more independent variables and

observes

the dependent variable for variation concomitant to the manipulation of the independent variables.*


QUANTITATIVE RESEARCH - EXPERIMENTATIONEXPERIMENTATION METHOD:Scientific investigation in which an investigator manipulates and controls one or more independent

Слайд 31QUANTITATIVE RESEARCH

QUANTITATIVE RESEARCH

Слайд 32COMPARISON OF QUALITATIVE-QUANTITATIVE RESEARCH

COMPARISON OF  QUALITATIVE-QUANTITATIVE RESEARCH

Слайд 33COMPARISON OF QUALITATIVE-QUANTITATIVE RESEARCH contd.

COMPARISON OF  QUALITATIVE-QUANTITATIVE RESEARCH contd.

Слайд 34SUMMARY
Qualitative methods focus on generating exploratory initial/progressive insights into questions

and problems
Depth probing of hidden attitudes, feelings or behaviour

Focus Groups



In depth Interviews

Projective Techniques

SUMMARYQualitative methods focus on generating exploratory initial/progressive insights into questions and problemsDepth probing of hidden attitudes, feelings

Слайд 35SUMMARY
Quantitative Research is interested in using formalised, standard structured questioning,

whereby response options are pre-determined
Usually to be administered to significantly

large numbers of people.


Descriptive Causal
(Surveys) (Experimentation)
SUMMARYQuantitative Research is interested in using formalised, standard structured questioning, whereby response options are pre-determinedUsually to be

Слайд 36OVERALL FRAMEWORK
Source: http://www.informedbusinessdecisions.com/RoadMapt400c.jpg

OVERALL FRAMEWORKSource: http://www.informedbusinessdecisions.com/RoadMapt400c.jpg

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