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By Anastassiya Svistunova презентация, доклад

It is crucial in intercultural communication to have knowledge about different ways of communication so that it will be easier to understand and interpret what other people mean when they communicate.

Слайды и текст этой презентации

Слайд 1By Anastassiya Svistunova

By Anastassiya Svistunova

Слайд 2It is crucial in intercultural communication to have knowledge about

different ways of communication so that it will be easier

to understand and interpret what other people mean when they communicate.
It is crucial in intercultural communication to have knowledge about different ways of communication so that it

Слайд 4Power distance and face saving
East and west have a different

perception of power and power distance. Eastern cultures tend to

have a very hierarchical structure, where western cultures are more egalitarian.
Power distance and face savingEast and west have a different perception of power and power distance. Eastern

Слайд 5In multinational companies…
An Asian manager wants the employee to be

loyal to the company and to him, without showing own

initiative, while a western employee would want to be able to show his skills and to pursue personal fulfilment. Most likely, none of the persons would want to adjust to the other one.
In multinational companies…An Asian manager wants the employee to be loyal to the company and to him,

Слайд 6J.T. Lawrence: "Asians, learn how to lead western employees. Why?

Because it will expand your territory of leadership".

J.T. Lawrence:

Слайд 7Maintaining face
In more individual (western) cultures maintaining face means preserving

your image for other people and yourself. To do this,

you can negotiate, debate, discuss differences and most of all defending your own opinion.

Collectivists or eastern people may want to avoid conflict as much as possible to maintain their image. They also do not just take their own opinion into account, but they listen to what their group thinks.

Maintaining faceIn more individual (western) cultures maintaining face means preserving your image for other people and yourself.

Слайд 8Direct and indirect communication
Direct communication is often used in Western,

low context cultures. Most westerners will speak openly with honesty

and are always to the point.

Indirect communication is visible in Eastern, collectivist, high context cultures where modesty and relations are highly valued.

Direct and indirect communicationDirect communication is often used in Western, low context cultures. Most westerners will speak

Слайд 9Nonverbal communication
As T. Novinger says "In China and Japan, for

example, facial expression that would be recognized around the world

as conveying happiness may actually express anger or mask sadness, both of which are unacceptable to show overtly".
Nonverbal communicationAs T. Novinger says

Слайд 10Body language

Body language

Слайд 11Managing intercultural communication differences

Managing intercultural communication differences

Слайд 12Importance of informal conversations

Importance of informal conversations

Слайд 13Ways to distill for the successful prevention and resolution of

conflict
1. Know Yourself and..

Ways to distill for the successful prevention and resolution of conflict1. Know Yourself and..

Слайд 142. Learn others expectations

2. Learn others expectations

Слайд 153. Check Your Assumptions

3. Check Your Assumptions

Слайд 164. Ask questions

4. Ask questions

Слайд 175. Listen


5. Listen…

Слайд 186. Consider the Platinum Rule

6. Consider the Platinum Rule

Слайд 197. All conflict is multi cultural

7. All conflict is multi cultural

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