Слайд 1Classification of Catering Operations
Слайд 2Classifications -
Hotels
Restaurants
Gastro Pubs
Bar Food
Fast Food
Industrial / Contract Catering
Institutional Catering
Franchising
Transport Catering
Outdoor
& Event Catering
Слайд 3Hotels
“Commercial Establishments providing lodging and meals”
Within Ireland, in order to
be classified as a hotel – an establishment must have
a minimum of 10 bedrooms, all of which must have private bathroom facilities.
Different sources such as government agencies ie. Fáilte Ireland and Marketing Intelligence Consultants use different criteria for defining standards within the Industry.
The most common is the star ratings system.
www.failteireland.ie/FailteIreland/.../Hotel_Classification_Matrix.pdf
Слайд 4Types of Hotels
Family Run
Independent
Large Chains / Hotel
Groups
eg. Hilton, Conrad, Hyatt, Maldron etc.
Boutique
Capsule
Слайд 5Boutique Hotels -
Boutique hotels are typically hotels with a unique
environment or intimate setting. Some hotels have gained their renown
through tradition, by hosting significant events or persons, such as Schloss Cecilienhof in Potsdam, Germany, which derives its fame from the Potsdam Conference of the World War II allies Winston Churchill, Truman and Joseph Stalin in 1945.
Слайд 6The Taj Mahal Palace & Tower in Mumbai is one
of India's most famous and historic hotels because of its
association with the Indian independence movement.
Some boutique hotels have given their name to a particular meal or beverage, as is the case with the Waldorf Astoria in New York, where the Waldorf Salad was first created or the Hotel Sacher in Vienna, home of the Sachertorte.
Слайд 7Others have achieved fame by association with dishes or cocktails
created on their premises, such as the Hotel de Paris
where the crêpe Suzette was invented or the Raffles Hotel in Singapore, where the Singapore Sling cocktail was devised.
Слайд 8Capsule -
A capsule hotel is a type of hotel developed in Japan
that features a large number of extremely small "rooms" (capsules)
intended to provide cheap, basic overnight accommodation.
Слайд 9The guest room is a modular plastic or fiberglass block roughly 2m
by 1m by 1.25 m Facilities differ, but most include a
television, an electronic console, and wireless internet connection. The capsules are stacked side-by-side, two units high, with steps providing access to the second level room.
The open end of the capsule can be closed, for privacy, with a curtain or a fibreglass door. Luggage is stored in a locker; and washrooms are communal.
Слайд 10Capsule Hotel-Moored in The Hague
Слайд 11Burj Al Arab in Dubai -
Burj Al Arab stands on
an artificial island.
It is sometimes referred to as "the world's
only seven-star hotel",
Слайд 12Interesting Facts
The Largest Hotel in the world – according
to the Guinness Book of Records is in Malaysia and
has 6,118 rooms.
The Oldest Hotel in the world is in Yamanashi in Japan. It opened in 707AD and has been run by 46 generations of the same family.
Слайд 13Types of Food Service within Hotels
Table Service –
Table d’hôte
à la Carte
Afternoon tea
Self Service – Breakfasts
Buffets
Banquet Service – Weddings / Functions
Bar Food Service
Room Service
Слайд 14Restaurants
Types / Classifications –
Fine Dining
Casual
Café
Bistro
Brasserie
Steakhouses
Pop – up
Restaurants
Ethnic
Restaurant Chains
Novelty – ‘Mongolian Barbecue’
Слайд 15Restaurants
Guides / Ratings –
One of the most well known
and respected guides is the Michelin series which award one
to three stars to restaurants they perceive to be of high culinary merit. One star indicates a "very good restaurant"; two stars indicate a place "worth a detour"; three stars means "exceptional cuisine, worth a special journey."
Слайд 16Michelin Stars 2018
Restaurant Patrick Guilbaud Dublin 2*
Epic
- Belfast 1*
Loam - Galway
Chapter One Dublin 1
*
L'Ecrivain Dublin 1*
The Cliff House Hotel Ardmore 1*
Greenhouse Dublin 1*
Lady Helen, Mount Juliet 1*
Campagne, Kilkenny
Aniar Galway 1*
Wild Honey Inn, Lisdoonvarna, Clare
Слайд 17Cliff House Hotel - Ardmore
The menu changes constantly, but a
few signature dishes always feature, including:
Starter - Bantry Bay Organic Salmon:
Ballotine, Iced, Marinated, Cured, Preserved Cucumber, Irish Garden Beetroot, Horseradish, Oak Smoke
Main - McGrath’s Black Angus Beef : Fillet, Grilled, Kilbeggan Whiskey, Beef Tea
Dessert - Dark Chocolate 80%: Mousse, Frozen, Caramelized, Olive Oil Crumbs, Semi Freddo, Maldon Sea Salt, ‘White’ Coffee Ice Cream
Three courses costs €70;
Слайд 18Other Guides –
The Good Food Guide is an annual guidebook
to the best restaurants in the UK.
Gault Millau reviews
European restaurants, which are awarded between 1 and 5 toques
Le Cordon Bleu guide in France
AA Guide
Слайд 19Other Guides –
Egon Ronay
Georgina Campbell
Bridgestone Guide (John
& Sally McKenna)
Food Magazines
Newspapers
Trip Advisor
Слайд 20Gastro Pubs
During the early 1990s, some enterprising British chefs decided
to upgrade certain pubs in order to appeal to a
more upscale clientele.
A gastropub offers high quality food, much of it based on traditional pub food recipes.
Has a lot of critics – Good Food Guide banned the term in 2012.
Слайд 21Examples of Gastro Pubs
in Ireland-
Cronins, Crosshaven, Co. Cork
The Exchequer,
Dublin
Bar One, Castlebar, Co. Mayo
Wild Honey, Lisdoonvarna, Co. Clare
The fatted
calf, Glasson, Co. Westmeath
The Chop House, Dublin
Cronins Sheebeen, Westport, Co. Mayo
Слайд 22Bar Food
Food available in pubs or bars can range from
soup & sandwiches, cold plated meals (eg. Ploughman's Salad) and
pies to extensive menus.
Слайд 23Fast Food
Emphasis is on Speed of Service and Price.
Usually associated
with chains such as McDonalds, KFC, Burger King.
Link to Watson
– Computer Chef (IBM)
http://mashable.com/2014/03/07/ibm-watson-cognitive-cooking/
Слайд 24Industrial / Contract Catering
Robert Owen has been called the "father
of industrial catering". In 1815, he established a large "eating
room" for employees and their families for the British Textile industry.
Based onsite within factories / business centres.
Often subsidised by the employers
Слайд 25Contract catering is a huge and competitive Industry, most often
associated with large companies such as Sodexo or Armark in
Ireland.
3 main types of contract :
Cost Plus
Guaranteed Performance
Fixed Price
Слайд 26Institutional Catering
Bulk Preparation and cooking of food for a large
number of people, often without prior consideration of the individual
consumer, for example in hospitals.
Often operate a ‘cook-chill’ system.
Слайд 27Franchising
Buying into a known brand – for example:
Слайд 28Advantages of Franchising -
Existing branding and merchandising materials.
Menu is usually
pre-set with costings
Leasing of the building is usually negotiated for
you
Suppliers are less expensive if prices are negotiated by the franchiser
Слайд 29Disadvantages of Franchising -
Usually a very large Investment amount
is required (but not from a loan)
Annual franchise fee
can be expensive
No room for freedom or creativity –
Food
Decor
Uniforms
Advertising
Слайд 30Transport Catering-
Available on – Trains
Ships
Planes
2 biggest airline catering companies worldwide are Gate Gourmet
and Sky Chef
Слайд 31Gate Gourmet -
Sky Chef -
Swiss Company
Used by
British Airways, Quantas, Air France & Easy Jet
Over 200 million meals served annually from
120 airports worldwide
German Company
Over 500 million meals served each year in 52 countries and 200 airports
Слайд 32
Aerlingus Catering – Video
https://www.youtube.com/watch?v=X13pfSpBtLs
Emirates Flight Catering Video
https://youtu.be/yex-WMaJTjg
Слайд 33Outdoor / Event Catering -
Corporate Events
Weddings
BBQ’s
Special Occasions