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Innovative Payment Solutions – case study Total Telecom World 8 November 2011
Содержание
- 1. Innovative Payment Solutions – case study Total Telecom World 8 November 2011
- 2. ContentQIWI group of companiesSSK – our key
- 3. QIWI – what services we provide?Payment collection
- 4. QIWI Group of companiesQIWI wallet (E-money /
- 5. Business geography
- 6. QIWI – short summary19 countries210 000 POS126
- 7. Innovative payment solution – Self-Service KioskCard
- 8. The system services - Payment hypermarket
- 9. The system services - Payment hypermarketCreditsPeriodicals subscriptionIN
- 10. International “Trans-boarder” paymentsRussian consumers can top up
- 11. QIWI Advantages for Mobile operator
- 12. Customer experience improvementSimple and easy service to
- 13. Unique marketing opportunities11 commercial platforms in interface
- 14. New distribution channel24/7 accessibility of payment point
- 15. Economic efficiency improvementCOST SAVINGS:Hidden costs of scratch
- 16. Benefits for TelecomsCosts reduction at no riskEnabling
- 17. QIWI – modernization programSMS / USSDWE CAN
- 18. WIN – WIN - WINTelecomsCustomersQIWICosts reductionMarketing opportunitiesCustomer
- 19. Скачать презентанцию
ContentQIWI group of companiesSSK – our key solutionPayment hypermarketInternational paymentsUnique marketing opportunitiesBenefits for TelecomsQIWI modernization programWin-win-win strategy
Слайды и текст этой презентации
Слайд 2Content
QIWI group of companies
SSK – our key solution
Payment hypermarket
International payments
Unique
marketing opportunities
Слайд 3QIWI – what services we provide?
Payment collection for ANY paid
services
Easy, fast and convenient way of making everyday payments for
customersSecure processing of very high volume of operations at a time
Unique marketing opportunities
New distribution channel
Economic efficiency improvement for Telcos
QIWI provide service of collecting payments via different types of payments devices.
QIWI
Self Service Kiosk
QIWI Mobile
Always with you
QIWI WEB
Online bank
Слайд 4QIWI Group of companies
QIWI wallet (E-money / M-money)
Electronic lotteries
Additional equipment
manufacturer
The Payment System
System Integrator
Advertising media
QIWI Bank
Слайд 6QIWI – short summary
19 countries
210 000 POS
126 000 self-service kiosks
5
000 service providers
$12 B turnover in 2010
80 M unique users
Complete
solution provider
Слайд 7Innovative payment solution –
Self-Service Kiosk
Card reader
PIN Pad
Bar code scanner
Cash
validator
Touch screen
Printer
GPRS
Riot-resistant case
Coin validator
Direct top up with flexible amounts
NOT
AN ATMBig touch screen
Advertising platform
Very simple intuitive interface
Certified for EU
Could be monobranded
Variable options
SIM card dispenser
Слайд 9The system services - Payment hypermarket
Credits
Periodicals subscription
IN COUNTRY OF QIWI
OPERATION WE OFFER 5000 SERVICES
QIWI IS THE ONLY DISTRIBUTOR THAT
CAN REALLY AFFORD A GRADUAL COMISSION REDUCTION
THE MORE SERVICE WE OFFER THE MORE INCOME PER KIOSK
THE MORE LUCRATIVE BUSINESS MODEL THE WIDER TERMINAL NETWORK
Tickets: Air, Rail, Entertainment
Catalogue goods
ON Line games
Social networks
Internet sales
Housing and public utilities
Insurance premiums
Payment to budget
VISA Virtual
And more
Слайд 10International “Trans-boarder” payments
Russian consumers can top up its mobile accounts
from QIWI kiosks situated in Latvia, Ukraine and Kazakhstan.
We are
develop this service aiming to create a united network of QIWI SSKs which allows to pay for any service provider in any country of QIWI presence.
Слайд 12Customer experience improvement
Simple and easy service to use, fast.
Anywhere, anytime
convenience.
Privacy of information and payment (phone/account numbers, amounts).
Low-value to high-value
top-ups, amount is determined by customer.All payments in 1 channel = payment hypermarket
Слайд 13Unique marketing opportunities
11 commercial platforms in interface of
126 000
QIWI SSKs in 19 countires
Contact with 80 000 000 people
every monthAdvertising
High penetration
Interactivity
Targeting
VIP or DISCOUNT?
Get an INDIVIDUAL REPORT
on average transaction amount
in any particular location of your choice
Transaction amount low? - Offer cheap service plan
Transaction amount high? – Offer VIP
Interactive communications and personal messages for customers
Слайд 14New distribution channel
24/7 accessibility of payment point ON EVERY CORNER
Fast
roll out in distant areas guarantees increase of mobile penetration
rate and allow to reduce inactive subscriber indicator (impossibility to replenish the account)Enables impulse top up
And increases ARPU
In Russia ISI decreased
From 14% to 4%
In four years
ARPU increased by 10%
We are also sell contracts via SSK (up to 50 000 in 1 month)
Слайд 15Economic efficiency improvement
COST SAVINGS:
Hidden costs of scratch cards:
2-5% - theft+
fraud,
6% - commission to agents,
1% - production,
3-5%
- logistic, 5-7% - other expenses
AVERAGE TOTAL – 12%
OPEX savings: on office rent, on amount of staff
QIWI IS THE ONLY DISTRIBUTOR THAT CAN REALLY AFFORD A GRADUAL COMISSION REDUCTION
Слайд 16Benefits for Telecoms
Costs reduction at no risk
Enabling lower ARPU customers
and impulse top-up.
Increase of penetration rate
ARPU raise
Inactive subscribers index decrease
Significant
raise of prepaid contracts shareDirect targeted interactive communication channel
Easy and instant time to market introduction of new products, promotions, features with high CTR. (Mobile TV, Internet, etc)
Contract sales
Enhance of mobile commerce
Significant increase in total volume of direct top-up transactions.
24/7 comfortable and efficient service for customers
Слайд 17QIWI – modernization program
SMS / USSD
WE CAN MODERNIZE YOUR EXISTING
DISTRIBUTION NETWORK AT ZERO INSTALLATION COST, ON A TRANSACTION BASIS
WEB
WIN
JAVA
ABG
POS
Слайд 18WIN – WIN - WIN
Telecoms
Customers
QIWI
Costs reduction
Marketing opportunities
Customer loyalty
Introducing integral solution
to new markets
Simple and reliable service for everyday payments
