BUSINESS LETTERS

Содержание

1. BUSINESS LETTERS
2. Слайд 2
3. Block style There are many ways to
4. Senders address (without name) including phone number and
5. The date Be careful with the date!
6. use Our ref. and Your ref. only
7. start your letter with e.g. Dear Mr.
8. How would you write these dates in
9. Dear…/Yours… Here are some ways to open a letter.
10. check yourselves
11. The way you close a letter depends on how you open it.
12. Subject headings The letter to Jakarta
13. Put in the missing openings and closingsa )The Manager Fuchi BankTokyo Dear……….Yours………b) Dear John…………..
14. c) Ms В CarrilloRestaurante iBien PadreGuadalajaraDear………………………….d) The Manageress Bells Supermarket 76 Oxford Road Bath BA2 5HD……………………..………………………
15. e) Trufit Shoe Co. 841 Pacific St
16. There are ten mistakes in this
17. Dear valued customer, You have been our
18. Dear Mr./Ms. We would like to invite
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Block style There are many ways to lay out a business letter. The letters from Intercity Bank are examples of a modern way, called “block style”. Notice:the name and address of

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Слайд 1BUSINESS LETTERS

Слайд 2

Слайд 3Block style
There are many ways to lay out a business

letter. The letters from Intercity Bank are examples of a

modern way, called “block style”. Notice:
the name and address of the addressee are at the top on the left (The addressee is the person you are writing to.)
the date is on the right
there is no punctuation in the address or after “Yours faithfully/sincerely” or “Dear…”
the paragraphs are started at the margin and there are line spaces between them
the writer’s name and title are under the signature.
There are also some other ways of laying out business letters, but “block style” is the most useful to learn because it is accepted everywhere.

Block style There are many ways to lay out a business letter. The letters from Intercity Bank

Слайд 4 Senders address (without name)
including phone number and e-mail

Our ref
Your ref

Date
Recipients

name
Recipients address

Opening salutation

Letter text

Complimentary close (usually I/We look forward to

hearing from you)

Yours ___________
Signature (by hand)
Senders name (typed out)
Senders position in the company
Enc. (Encl.)

Senders address (without name) including phone number and e-mail Our ref Your ref DateRecipients nameRecipients addressOpening salutationLetter textComplimentary close (usually I/We

Слайд 5The date
Be careful with the date! In Britain, they write

the date first, but in the United States they write

the month first. This means that
12 06 08
is the twelfth of June in Britain but in the United States it is the sixth of December! So write the date like this:
23 January 2001 or January 23, 2001 if you write to the USA
Remember to use a capital letter for the month. You do not have to write th, rd, nd or st after the day.

The date Be careful with the date! In Britain, they write the date first, but in the

Слайд 6use Our ref. and Your ref. only if you and

the recipient use a letter filing system

start your letter with

Dear Sir/Madam if you do not know the recipient by name or
Dear Sirs if you write to an institution. Then close your letter with Yours faithfully

use Our ref. and Your ref. only if you and the recipient use a letter filing systemstart

Слайд 7start your letter with e.g. Dear Mr. Brown or
Dear Ms.

Jameson if you know the recipient
by name. Then close your

letter with
Yours sincerely
preferably use Ms when writing to a female
recipient unless otherwise stated in the letter
you have already received from her
write Enc. or Encl. in the bottom left corner of
our letter if you want to send something else together with your letter

start your letter with e.g. Dear Mr. Brown orDear Ms. Jameson if you know the recipientby name.

Слайд 8How would you write these dates in a letter?
a) Jan.16th,

1988
b) 6/11/03 (UK)
c) 21.1.98
d) 23rd March 2008
e) 09-07-00 (USA)
f) 04.08.87

(USA)

How would you write these dates in a letter? a) Jan.16th, 1988b) 6/11/03 (UK)c) 21.1.98d) 23rd March

Слайд 9Dear…/Yours… Here are some ways to open a letter.

Слайд 10check yourselves

Слайд 11The way you close a letter depends on how you

open it.

Слайд 12Subject headings The letter to Jakarta Furnishings (1.1) has a heading,

Office furniture. This says what the letter is about. It

will help Mr Basuki give the letter to the right person. Often, when we put a heading we then use the word above or above-mentioned, like this:

Dear Mr Chang

Order N9, 239

The above-mentioned order of books has now arrived.
Please can you come and collect it as soon as possible.

Yours sincerely

Mr Michael Paine
Sub-Manager

Subject headings The letter to Jakarta Furnishings (1.1) has a heading, Office furniture. This says what

Слайд 13Put in the missing openings and closings
a )The Manager
Fuchi

Bank
Tokyo
Dear……….
Yours………
b)

Dear John
…………..

Слайд 14c) Ms В Carrillo
Restaurante iBien Padre
Guadalajara
Dear…………
……………….
d) The Manageress
Bells Supermarket

76 Oxford Road
Bath BA2 5HD
……………………..
………………………

Слайд 15e) Trufit Shoe Co.
841 Pacific St
Los Angeles
…………………
………………….
f) Mrs

H Cheng
5 Hatton Road
Hong Kong

…………………….
……………………..

Слайд 16 There are ten mistakes in this letter. Can you find

them? Write out the letter correctly, in block style.
Island World

Holidays
1-81 North Street
London W1M2FW
Теl. 01-676 9096
Miss Margareta Lindell,.
Slottaberget 26,
Goteborg 41803,
Sweden.

Your ref:
Our ref: FH/ts
Dear Sir

Thank you for your letter of the nineteenth of May nineteen hundred and eighty-seven.
I have pleasure in sending you our brochure with details of all our holidays.
I look forward to hearing from you.

2001, may 22nd.

Best wishes
Sales Manager
Fred Henderson

There are ten mistakes in this letter. Can you find them? Write out the letter correctly,

Слайд 17Dear valued customer,
You have been our customer since we opened

our business last year. It's in our records and we

would like to thank you for your patronage. To celebrate our success we are inviting all our valued customers and other delegates this Sunday.

The event will be showcased at 6 p.m. Our products will be discounted at 50% on that day. We will be grateful to you for accepting the gift vouchers from our side. Coffee and snacks will be served at the evening.

We look forward to see you on Sunday. For admittance, kindly bring the invitation with you.

Sincerely,
Signature,
Name,

Dear valued customer, You have been our customer since we opened our business last year. It's in

Слайд 18Dear Mr./Ms.

We would like to invite you to attend

the located at

on at . It is our great honor to have you as out guest as we appreciate you as our . We are hoping that we will get the same support from you.

The event is prepared in the intention to show our acknowledgment to our most important . Therefore this will be an outstanding opportunity for us to show appreciation of your business, but it the sample time to strengthen our cooperation.

Please come early so that we can find a comfortable seat for you. We would appreciate if you can attend this event as you are one of out top .

Please let us know if you are attending the event or not by .

Hoping for your presence on that day. We look forward meeting you.

Sincerely yours,