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Lecture

Steps to improve your e-mail etiquette

Слайды и текст этой презентации

Слайд 1Lecture
E-mail Etiquette
Source: VideoJug.com

Lecture E-mail EtiquetteSource: VideoJug.com

Слайд 2Steps to improve your e-mail etiquette

Steps to improve your e-mail etiquette

Слайд 3Step 1. Use the recipient fields correctly.

Step 1. Use the recipient fields correctly.

Слайд 4Step 2. Make the subject line useful.

Step 2. Make the subject line useful.

Слайд 5Step 3. Be consistent

Step 3. Be consistent

Слайд 6Step 4. Avoid prioritizing your messages
Get out of the

habit of marking every email as "Urgent! Receipt required!!" or

"High Priority”



Step 4. Avoid prioritizing your messages Get out of the habit of marking every email as

Слайд 7Step 5. Greet your recipient.
Salutation "Dear (recipient's name)“ – for

letters
E-mails are generally less formal, and "Hi" or "Hello" usually

suffices.
Depending on the purpose of the email, for example, if it's a cover letter for a job application, you may want to use the traditional format instead.
Step 5. Greet your recipient.Salutation

Слайд 8Step 6. Keep your email concise, conversational, and focused

Step 6. Keep your email concise, conversational, and focused

Слайд 9Step 7. Use proper grammar and spelling.
Use standard English, and

proofread and spell-check emails.
Error-free email is easier for the recipient

to read.
Step 7. Use proper grammar and spelling.Use standard English, and proofread and spell-check emails.Error-free email is easier

Слайд 10Step 8. Avoid fancy formatting

Step 8. Avoid fancy formatting

Слайд 11Step 9. Determine to whom you should reply.
Emails sent

to you solely generally require that you reply only to

the sender
For emails sent to several people, you may need to choose the "Reply to All" option to send your response to everyone
Think before hitting “Reply to all”
Step 9. Determine to whom you should reply. Emails sent to you solely generally require that you

Слайд 12Step 10. Think twice before replying to just say thank

you
It takes additional energy to open the email and read

it just to read what you already know.
A new trend is to include a line that says NTN - No Thanks Needed.
Step 10. Think twice before replying to just say thank youIt takes additional energy to open the

Слайд 13Step 11. Be sure to include info that you are

responding to.
Avoid sending an indistinct email that says only

'Yes.'.
Include the question that the recipient asked so they know what you are responding to.
Step 11. Be sure to include info that you are responding to. Avoid sending an indistinct email

Слайд 14Step 12. End your email politely.
Closing with a statement such

as "Best wishes," "Good luck," or "Thanks in advance for

your help”.
Step 12. End your email politely.Closing with a statement such as

Слайд 15Step 13. Sign your name.

Step 13. Sign your name.

Слайд 16Step 14. Limit attachments
Don't add an attachment unless really necessary.


Keep attachments as small as possible

Step 14. Limit attachmentsDon't add an attachment unless really necessary. Keep attachments as small as possible

Слайд 17Step 15. Do not use all caps

IT IS EQUAL TO

SHOUTING OR SCREAMING

Step 15. Do not use all capsIT IS EQUAL TO SHOUTING OR SCREAMING

Слайд 18Step 16. Be careful using abbreviations and emoticons

Step 16. Be careful using abbreviations and emoticons

Слайд 19Thank U 4 attention, guys, and CU @ seminar !!!

LOL

Thank U 4 attention, guys, and CU @ seminar !!! LOL

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