Ordinal scale
An ordinal scale is where:
the data can be classified into non-numerical or named categories
an inherent order exists among the response categories.
Ordinal scales are seen in questions that call for ratings of quality (for example, very good, good, fair, poor, very poor) and agreement (for example, strongly agree, agree, disagree, strongly disagree).
Numerical scale
A numerical scale is:
where numbers represent the possible response categories
there is a natural ranking of the categories zero on the scale has meaning
there is a quantifiable difference within categories and between consecutive categories.
Number of errors made
10
8
6
4
2
0
0
5
15
20
10
User
Number of errors made
Hitchcock and Hughes take this one step further:
"…the ways in which the researcher moves from a description of what is the case to an explanation of why what is the case is the case."
Hitchcock and Hughes 1995:295
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