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Doing business in Europe
Содержание
- 1. Doing business in Europe
- 2. IntroductionNobody actually wants to cause offence but,
- 3. FEW UNIVERSAL RULES Respect your opponents Be
- 4. BUSINESS ETIQUETTE AND CULTURE IN EUROPECommunicationGiving gifts and complementsMeaning of timeHandshakingDiningFormality
- 5. COMMUNICATION In France and Germany, written communication
- 6. GIVING GIFTS AND COMPLIMENTSAcross Europe, business gifts
- 7. Meaning of timeBe Punctual and Use Your
- 8. HandshakingHandshaking is almost as popular in other
- 9. Dinning In France it is not good
- 10. FormalityTo the Germans, titles are important. Forgetting
- 11. With a little bit of advance preparation,
- 12. Скачать презентанцию
IntroductionNobody actually wants to cause offence but, as business becomes ever more international, it is increasingly easy to get it wrong.
Слайды и текст этой презентации
Слайд 3FEW UNIVERSAL RULES
Respect your opponents
Be a good listener
Never reveal essential
Information in the first meeting
Be humble
but assertive Foundation for all relationships is trust
Negotiators must avoid confrontations
Good timing is the key
Слайд 4BUSINESS ETIQUETTE AND CULTURE IN EUROPE
Communication
Giving gifts and complements
Meaning of
time
Handshaking
Dining
Formality
Слайд 5COMMUNICATION
In France and Germany, written communication is desired. French lay
great emphasis on grammatically correct communication;
Germans expect the business communication
to be precise.Typical business interactions are more effective if you consider some cultural differences such as titles and introductions, language differences, differences in organizational structure and philosophy.
Слайд 6GIVING GIFTS AND COMPLIMENTS
Across Europe, business gifts
should not be
too personal and
should be wrapped professionally.
In Europe particularly, giving compliments
is a perfectly acceptable. - Compliments can be very simple-admiring someone’s taste in office furnishings or complimenting someone on their proficiencywith the computer or complimenting their analysis of a situation.
Слайд 7Meaning of time
Be Punctual and Use Your Time Wisely
Be on
schedule in Scandinavia, Germany and Austria
In the UK, be early
Italians
or Spanish are generally more relaxed
Слайд 8Handshaking
Handshaking is almost as popular in other countries – including
Germany, Belgium and Italy. But Northern Europeans, such as the
British and Scandinavians, are not quite fond of physical demonstrations of friendliness.
Слайд 9Dinning
In France it is not good manners to rise
a tricky questions of business over the main course. Business
has its place: after the cheese course.In Italy you can offer to pay, but next polite thing to do – let your host pick up the bill.
Слайд 10Formality
To the Germans, titles are important. Forgetting that someone should
be called Herr Doktor or Frau Direktorin might cause serious
offence.In Italy the question of the title is further confused by the fact that everyone with a university degree can be called Dottore - and engineers, lawyers and architects may also expect to be called by their professional titles.
Слайд 11With a little bit of advance preparation, openness to new
experiences and a willingness to behave with the utmost in
formality, respect and professional decorum, you will definitely increase your chances of success in your business relationships in EuropeGood manners are admired : they can also make or break the deal.
Conclusion
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