Sandvine Solutions

Solution areas & 33 use cases today
Business value built

Operators
Analytics
Network Optimization
Revenue Generation
Revenue Assurance
Network
Security

anomalies, monitor service availability, diagnose issues, and troubleshoot problems in

Business Value
Real-Time RCA
Interactive network analysis
CAPEX Reduction and/or Delay

Key Technologies
Real-time high granular KQI data
High performance enabling full coverage monitoring in virtualized package.
Flexible real-time and historical APIs for Big Data system integration

Unique Value Proposition
Sandvine’s Performance and Operational monitoring delivers unique real-time data feeds for the critical KQIs required to accurately diagnose network performance and quality issues

Network Users
Network Operations
Customer Care

prevent user issues and reactively diagnose problems by measuring and

Business Value
Churn Reduction
Differentiated customer experience
Improved subscriber Quality of Experience

Key Technologies
ScoreCard QoE metrics
Outlier Analytics
High performance enabling full coverage monitoring in virtualized package.
Flexible real-time and historical APIs for Big Data system integration

Unique Value Proposition
Sandvine’s Service and Subscriber monitoring solution delivers unique subscriber QoE metrics applied to the applications that subscriber measure their experience by - video, web, social, VOIP, gaming, upload, and download.

Network Users
Customer Care
Network Operations
Sales and Marketing

Case Need
Network operators face immense pressure to deliver high quality

Business Value
Churn Reduction
Differentiated customer experience
Improved subscriber Quality of Experience

Key Technologies
Weekly signature updates for accurate and granular application identification
Real-time, high granular KQI data
High performance enabling full coverage monitoring in virtualized package.

Unique Value Proposition
Sandvine’s Performance Analysis solution enables accurate detection of quality degradations for Over-The-Top broadband services and provides actionable intelligence with break down to root cause.

Network Users
Customer Care
Network Operations
Network Engineering

Case Description
Capital expenditure burdens on operators remain significant, they need

Business Value
Maximize return on CAPEX
CAPEX reduction
Network utilization maximization

Key Technologies
Industry leading protocol recognition
Network level QoE metrics
Network topology/Hierarchy awareness
High performance enabling full coverage monitoring in virtualized package.

Unique Value Proposition
With the insight provided by Sandvine’s solutions, network operators design and benefit from an optimized network, and know exactly how to spend every unit of capital to deliver a maximum positive impact and return on investment.

Network Users
Network Engineering
Network Operations
CTO

users, and applications
Use Case Need
Measure user behavior (e.g., web browsing

Business Value
Churn Reduction
Service Innovation
Data Monetization

Key Technologies
Weekly Signature Updates
Subscriber Enrichment
High performance enabling full coverage monitoring in virtualized package.
Persona-specific visualizations

Unique Value Proposition
Sandvine’s User Behavior and Demographic Analysis solution can provide accurate and granular answers to the questions that drive the business model and service planning to drive CAPEX and OPEX spending and marketing

Network Users
Customer Care
Network Operations
Marketing

orientated data – leading to Automation
Why Sandvine Analytics Solutions?
Network Services

High accuracy with KPI’s that are relevant and actionable

QoE
Use Case Need
Optimize video streaming to ensure all users get

Business Value
Video Service Plans for differentiation
Differentiated customer experience for Video
Deferred CAPEX to increase bandwidth

Key Technologies
Weekly Signature Updates including OTT Video
Video traffic KPIs
Sophisticated queueing technology to optimize video streams for each OTT video provider based on their bandwidth need

Unique Value Proposition
Sandvine’s Video Streaming Management solution enables accurate identification of Over-The-Top video streaming services and ensures a consistent, high quality video experience while accurately tracking the usage and quality delivered to each user

Network Users
CTO
Network Engineering
Marketing

the other 90%
Use Case Need
Reduce costs and improve overall user

Business Value
Preserve QoE for the majority of users
Increase network efficiency and capacity during peak
Defer CAPEX to increase bandwidth

Key Technologies
Sophisticated queueing technology to optimize video streams for each OTT video provider based on their bandwidth need
QoE metrics to track effectiveness of management
Service plan-based heavy user profiles

Unique Value Proposition
Sandvine’s Heavy User Management solution reduces network congestion during peak usage times which increases QoE. The closed loop nature of the analytics and QoE feedback ensures that the effect of the heavy user management is continually improved.

Network Users
Network Operations
Network Engineering
Marketing

users
Use Case Need
Ensure shared network resources are available at all

Business Value
Preserve QoE for the majority of users
Increase network efficiency and capacity during peak
Delay CAPEX

Key Technologies
Sophisticated queueing technology to ensure each user access to a fair portion of the available bandwidth
QoE metrics to track effectiveness of management
Service plan-based fair usage for weighted fair usage

Unique Value Proposition
Sandvine’s Fair Use Policy Management solution can implement hard, soft, or application-based fair usage to meet the business or regulatory requirements of the operator.

Network Users
Network Operations
Network Engineering
Marketing

peering
Use Case Need
Control costs and maximize user quality of experience

Business Value
Monitor and manage QoE for peering links
Increase peering efficiency and capacity during peak
Delay Peering OPEX/CAPEX

Key Technologies
Performance and QoE metrics per AS Path in real time and historically
Sophisticated queueing and policing technology to prioritize and manage traffic on a per AS path and per application bases
Visualization for performance and QoE

Unique Value Proposition
Sandvine’s Peering and Transit Management solution integrates with the operator’s BGP infrastructure and can monitor and manage user and application traffic for each peering link on the network down to the AS Path level.

Network Users
Network Operations
Network Engineering

precisely, taking action only where and when needed, to extend

Business Value
Reduced churn due to poor experiences; better QoE
Delay CAPEX and OPEX
Closed loop for analytics and network optimization

Key Technologies
Sophisticated queueing technology to maximize “goodput” on network
QoE metrics to track effectiveness of congestion management
ScoreCard to identify network hotspot and RCA

Unique Value Proposition
Sandvine’s Congestion Management solution ensures that the network can operate in a closed loop manner with analytics and QoE constantly being optimized based on the network’s behavior and responses.

Network Users
Network Operations
Network Engineering

Case Need
Achieve significantly improved return on investment for the radio

Business Value
Users experience higher speeds and better QoE
RAN supports more concurrent users
RAN resources freed more quickly

Key Technologies
Sophisticated TCP optimization that is application and encryption agnostic
Performance monitoring to measure the impact of TCP acceleration on the network for performance and latency
Virtual deployment options

Unique Value Proposition
Sandvine’s RAN Spectrum Optimization solution is powered by our TCP Accelerator, a carrier-grade transparent network element that manages TCP buffers to maximize “goodput” on the network.

Network Users
Network Operations
Network Engineering

QoE
Use Case Need
Improve network efficiency and user quality of experience

Business Value
Users experience higher speeds and better QoE
Delay CAPEX to maximize ROI for backhaul
Closed loop for analytics and network optimization

Key Technologies
Sophisticated TCP optimization that is application and encryption agnostic
Performance monitoring to measure the impact of optimization and traffic management
VoLTE & emergency services QoS prioritization
Virtual deployment options

Unique Value Proposition
Sandvine’s Mobile Backhaul Optimization solution ensures that the mobile network access links can operate in a closed loop manner with analytics and QoE constantly being optimized based on the network’s behavior and responses.

Network Users
Network Operations
Network Engineering

and 5G slicing
Use Case Need
Meet quality of service (QoS) commitments

Business Value
Critical applications get better performance and QoE
Delay CAPEX to maximize ROI for backhaul
Closed loop for analytics and network optimization

Key Technologies
Performance monitoring to measure the delivered QoS for critical applications and users
VoLTE & emergency services QoS prioritization
Scalable, sophisticated prioritization and queuing
Weekly Signature Updates to maintain accuracy and custom signatures for operator-defined services

Unique Value Proposition
Sandvine’s QoS Assurance solution ensures that the mission critical applications and users achieve their service level agreements (SLAs) on your network through the industry’s leading application identification and QoS engine.

Network Users
Network Operations
Network Engineering

to IPv6
Use Case Need
Conserve IPv4 public address space through the

Business Value
User growth not constrained by address limitations
Preserve user level analytics even with NAT
Simplify network design with asymmetry support

Key Technologies
Subscriber-aware CGNAT with service plan support
Subscriber level visibility and analytics
Scalable NAT logging
Support for network asymmetry with NATSync

Unique Value Proposition
Sandvine’s CGNAT solution maximizes ROI on CGNAT by transforming it from a non-revenue generating network element to a single packet intelligence solution that can provide valuable analytics and closed loop actions.

Network Users
Network Operations
Network Engineering

redirect traffic through a specific network function (e.g., a DDoS

Business Value
Conserve server bandwidth and save on CAPEX
Simplify service chain operations and troubleshooting
Monetize managed enterprise vCPE service chains

Key Technologies
Weekly Signature Updates for application-based accuracy in traffic identification
Subscriber enrichment to enhance the attributes beyond subscriber and application that can be used for diversion (location, time of day, service plan, etc.)
Traffic Steering Engine for large scale service chains

Unique Value Proposition
Sandvine’s Traffic Steering solution surgically selects traffic for steering or diversion to minimize the cost and operational overhead for VAS or regulatory use cases, and opens up vCPE service chains before SDN is deployed in your network

Network Users
Network Operations
Network Engineering

loop QoE

awareness for network optimization
Why Sandvine Traffic Optimization Solutions?
Relevant QoE metrics

Sophisticated traffic management technology

to deliver services signaled by customer intent

GOAL

flexible PCRF
Weekly Signature Updates for application-based services including zero rating

Use Case Description
Stand out from the crowd and grow new revenue by becoming the market leader for innovative, intelligent, feature-rich data services

Business Value
Attract new and retain existing customers
Micro-target users with perceived value
Increase revenue by selling more for more

Unique Value Proposition
Sandvine’s Advanced Data Services solution is a flexible combination of PCRF and PCEF products capable of quickly identifying monetization opportunities and turning them into new services. Our rich subscriber enrichment technology delivers the most flexible service enablement toolkit for innovative network operators.

Network Users
CTO
Marketing
Network Engineering

enablement
Key Technologies
Active Network Intelligence-enabled PCEF
High performing, flexible PCRF
Weekly Signature Updates

Use Case Description
Deliver crystal-clear voice services that stand out from the noise of over-the-top alternatives

Business Value
Increased user satisfaction with exceptional call quality and faster call connection
Increased revenue with premium service plans
Compliance with emergency service regulations

Unique Value Proposition
Sandvine’s HD Voice and VoLTE solution delivers exceptional call quality and a significantly faster call connection time over analog systems. Network operators can increase revenue by leveraging this call quality in premium service plans.

Network Users
Marketing
Network Operations
Network Engineering

performing, flexible PCRF
Weekly Signature Updates for application-based services including zero

Use Case Description
Provide affordable, unique, and enticing options for traveling data users and protect them from unexpected roaming fees

Business Value
Increased roaming revenue
Competitive differentiation
Increased customer satisfaction and retention.

Unique Value Proposition
Sandvine’s Advanced Roaming Services solution enables immense configuration flexibility: time, volume, day pass, application-based charging, and zero-rating; plus, they can offer all these in self-service portals for users to manage their own roaming services. This flexibility maximizes take rate for roaming plans.

Network Users
CTO
Marketing
Network Engineering

performing, flexible PCRF
Weekly Signature Updates for OTT applications and custom

Use Case Description
Unlock new revenue streams with sponsored data services, while also creating value for users and third-party sponsors

Business Value
Grow and diversify revenue streams
Create differentiation in the marketplace
Increase users’ perceived value

Unique Value Proposition
Sandvine’s Sponsored Data Services solution identifies traffic, associates usage with the right user, provides different flexible options (time or volume), while creating usage and billing records that the network operator can provide to the sponsor

Network Users
CTO
Marketing
Network Engineering

Network Intelligence-enabled PCEF
High performing, flexible PCRF
Weekly Signature Updates for application-based

Use Case Description
Increase loyalty and attract new users by providing free access to educational websites and other resources, whether through Free Basics by Facebook or a service of your own design

Business Value
Positive brand recognition
Increased revenue from low-end users
Brand loyalty when users convert to paid services

Unique Value Proposition
Sandvine’s Internet as a Public Service solution allows network operators to design services that make sense for their market by using industry-leading traffic classification technologies and charging capabilities

Network Users
CTO
Marketing
Network Engineering

of enterprise services – security, bill shock prevention, roaming control,

Use Case Description
Provide businesses with actionable insight and empower them to manage application traffic and mobile data usage around the globe

Business Value
Monetize the rapidly growing enterprise mobility services market
Reduced CAPEX/OPEX costs with cloud deployment

Unique Value Proposition
Sandvine’s Mobile Data Management solutions manage access from within the network, rather than on individual devices. This dramatically simplifies IT management on BYOD devices, which can often be challenging to implement across operating systems, especially from a security perspective

Network Users
Marketing and Sales
Network Operations
Network Engineering

Cloud
Flexible menu of enterprise services – security, application control, content

Use Case Description
Help business customers increase productivity and manage their data usage through an intelligent network service

Business Value
Reduced CAPEX/OPEX costs with cloud deployment
Capitalize on the enterprise IT migration to the cloud
Upsell advanced services beyond bandwidth

Unique Value Proposition
Sandvine’s Office and Site Data Management solutions are differentiated from traditional solutions that require on-premises equipment or proprietary hardware, these capabilities are built right into the network connection and ‘delivered’ to business customers via a self-service web interface that can be branded by the network operator.

Network Users
Marketing and Sales
Network Operations
Network Engineering

combination
API-driven subscriber enrichment for real-time services
Why Sandvine Revenue Generation Solutions?
Sandvine

Granular application identification to enable service innovation

network intelligence

Case Description
Measure the extent of the exploitation of the security

Business Value
Quantify business revenue impact for VOIP Fraud
Support law enforcement efforts
Close the loop by mitigating fraud loopholes

Key Technologies
Voice Application classification
Sophisticated encryption evasion techniques detection, fed by machine learning algorithms
Off-line eVolution solution for flexible deployment
Data exported APIs for further analysis and auditing.

Unique Value Proposition
Sandvine’s Interconnect Bypass Fraud solution uses the advanced heuristics and machine learning capabilities of the Sandvine platform and vast OTT signature library to differentiate between authorized OTT VoIP apps from fraudulent OTT VoIP apps calls. These apps can be blocked, logged, or trigger a notification sent to user of the fraudulent application.

Network Users
Network Engineering
Network Operations
CTO

exclusive media content
Use Case Description
Protect revenue and maximize value

Business Value
Quantify business revenue impact
Support law enforcement efforts
Marketing and segmentation for churn reduction

Key Technologies
Video and IPTV classification
Sophisticated piracy techniques detection, fed by machine learning algorithms
Pre-configured dashboards provide a bird’s-eye view of piracy trends on the network
Data exported APIs for further analysis and auditing.

Unique Value Proposition
Sandvine’s Video and Television Fraud Management solutions enable network operators to monitor the threat, support law enforcement and regulatory efforts aimed at preventing the proliferation of these services, incorporate insight into churn prediction models, and help educate other industry stakeholders.

Network Users
Marketing
Network Operations
CTO

entitled to
Use Case Description
Get paid for the data the network

Business Value
Quantify business revenue impact of fraud techniques
Build an ROI for fraud enforcement solutions to close leakage holes
Modify ToS to explicitly prevent fraud techniques

Key Technologies
Weekly Signature Updates for application-based services including zero rating and charging
Sophisticated fraud techniques detection, fed by machine learning algorithms
Data exported APIs for further analysis and auditing in revenue assurance teams
Off-line eVolution option to compliment existing solutions and flexible deployment

Unique Value Proposition
Sandvine’s Data Revenue Leakage Monitoring solutions provide operators an additional set of eyes in the network that accurately measures usage and also detects problems in the control and charging planes. This insight provides a point of comparison for other systems, and also serves as a fall-back redundancy measure that preserves charging capabilities in the event that other systems fail.

Network Users
Marketing
Network Operations
Network Engineering

for the data the network delivers by detecting and mitigating

Business Value
Maximize revenue for zero rated and sponsored data services by closing fraud holes for chargeable traffic
Prevent bill shock with incorrect zero rating charges through false positives or negatives

Key Technologies
Weekly Signature Updates for application-based services including zero rating and charging
Sophisticated fraud techniques detection and mitigation, fed by machine learning algorithms
Policy enforcement options to close leakage gaps
Reporting and Analytics to analyze types of fraud

Unique Value Proposition
Sandvine’s Data Fraud Management solutions provide operators an active fraud management solution inline that is updated regularly to minimize revenue leakage from popular services that are prone to fraud.

Network Users
Marketing
Network Operations
Network Engineering

encrypted traffic and fraud techniques
API-driven subscriber enrichment to ensure subscriber

Why Sandvine Revenue Assurance Solutions?

Unique IPTV Fraud solution

Granular application identification to enable revenue assurance

with network intelligence to reduce costs and preserve quality

GOAL

detecting and mitigating DDoS attacks, DNS attacks and threats, malware

Business Value
Reduced operational costs from network attacks and associated downtime
Enhanced QoE for network
Reputational protection from negative PR for network downtime and attack impacts on user base

Key Technologies
Weekly Signature Updates including malware and known attack vectors
ContentLogic solutions for URL filtering of known malware and phishing sites at scale
DNS monitoring and protection to prevent core network service interruptions

Unique Value Proposition
Sandvine’s Network Threat Management solutions deliver carrier scale network threat mitigation at the user and application layer that traditional firewall and DDOS solutions cannot deliver as an in-line network element for network operators that require Tbps of network performance.

Network Users
CTO/CISO
Network Operations
Network Engineering

blocking malware reconnaissance scanning, detecting when user devices are infected

Business Value
Reduced operational costs from network attacks and associated downtime
Enhanced QoE perception by users
Security services for revenue or increased user stickiness and customer care visibility into services

Key Technologies
Weekly Signature Updates including malware and known attack vectors
ContentLogic solutions for URL filtering of known malware and phishing sites at scale
Subscriber enrichment for subscriber-level security services

Unique Value Proposition
Sandvine’s User Threat Management solutions deliver carrier scale user threat mitigation by integrating subscriber enrichment for user-level security services delivered in the network at multi-Tbps rates.

Network Users
CTO/CISO
Network Operations
Customer Care

systems
Use Case Description
Closely monitor a wide range of cyber threats

Business Value
Fine-grained network and user intelligence to feed security decisioning systems
Security visualization for network operations and customer care for real-time attacks

Key Technologies
Weekly Signature Updates including malware and known attack vectors
ContentLogic solutions for URL categorization of known malware and phishing sites at scale
Subscriber enrichment for subscriber-level security visibility and awareness
Flexible real-time and historical APIs for SIEM integration

Unique Value Proposition
Sandvine’s Security Monitoring solutions are able to immediately detect and respond to network threats as they materialize, preventing further damage and acting before threats turn into emergencies that impact many users with a highly granular intelligence fed into a SIEM system.

Network Users
CTO/CISO
Network Operations
Customer Care

defense
Why Sandvine Network Security Solutions?
Contextual Awareness for users
Granular application identification

intelligence-based solutions

GOAL

Description
Retain data from network users mandated by governmental agencies to

Business Value
Minimize data storage required with surgical data selection and streaming to data storage
Operational requirements satisfied with same system required to meet regulatory needs

Key Technologies
Weekly Signature Updates to maintain currency on applications and minimize data selected for retention
Subscriber enrichment for subscriber-level data selection
Flexible real-time and historical APIs for data retention & integration
Role-based data browsing dashboard

Unique Value Proposition
Sandvine’s Regulatory Data Retention solutions provide a rich data source that can easily integrate with regulatory monitoring solutions while providing value to the operational teams within a network operator. These solutions scale to multi-Tbps for carrier-scale deployments.

Network Users
CTO/CISO
Network Operations

Description
Comply with regulatory requirements for quality monitoring and enable comprehensive

Business Value
Measure actual QoE delivered to network users
Validation of SLAs promised to users and proactive RCA for degraded QoE on network
High QoE operators can market and promote their QoE scores as measured by TRA

Key Technologies
ScoreCard for QoE KPI collection
Subscriber enrichment for subscriber-level data selection
High performance enabling full coverage monitoring in virtualized package.
GUI and data export for KPIs into big data systems

Unique Value Proposition
Sandvine’s Regulatory Quality Monitoring solutions provide actual QoE metrics from the subscriber’s experience in a virtualized deployment package. The QoE KPIs match the guidance offered by most TRAs for the key broadband KPIs – throughput, latency, and packet loss.

Network Users
CTO/CISO
Network Operations

applications and content allowed on a network based upon local

Business Value
Fine-grained control of traffic on network to minimize the number of systems required to comply
Operational requirements satisfied with same system required to meet regulatory needs

Key Technologies
Weekly Signature Updates to maintain currency on applications and URLs
Subscriber enrichment for subscriber-level traffic management based on service plans
Packets can be filtered, redirected, rejected, shaped, or logged based upon requirements

Unique Value Proposition
Sandvine’s Regulatory Traffic Management solution delivers the most granular traffic management options for operators that need flexibility to adapt to new regulatory requests in real-time. Our solutions also enable operational use cases, delivering a superior ROI for regulatory deployments.

Network Users
CTO/CISO
Network Operations
Network Engineering

with regulatory requirements to monitor and manage unlicensed/illegal voice-over-IP services
Business

Key Technologies
Weekly Signature Updates to maintain currency on VOIP applications and evasion techniques
Sophisticated encryption evasion techniques detection, fed by machine learning algorithms
Subscriber enrichment for subscriber-level traffic management based on service plans
Packets can be filtered, redirected, rejected, shaped, or logged based upon requirements

Unique Value Proposition
Sandvine’s Regulatory VOIP Management solution delivers the accurate VOIP management options for operators that need flexibility to adapt to new regulatory requests in real-time. Our solutions also enable operational use cases, delivering a superior ROI for regulatory deployments.

Network Users
CTO/CISO
Network Operations
Network Engineering

Frequent signature updates
Why Sandvine Regulatory Compliance Solutions?
Comprehensive VOIP application

Granular application identification for traffic management