Top 50 Business Email Etiquette Rules

Содержание

1. Top 50 Business Email Etiquette Rules
2. Make it easy to read and understand
3. Use proper grammar, spelling and punctuationUse a
4. Be careful with styling and formattingRefrain from
5. Use a neutral tone of communicationAvoid using
6. Be thoughtful and politeStart every email with
7. Take advantage of signatures, email templates and
8. Check it twice before you sendCheck your
9. Don't harm your recipientDon't overuse the CC:
10. Abide by laws and regulations regarding emailFollow
11. Manage your emails efficientlyUse an email client
12. Following the email etiquette rules in your
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Make it easy to read and understand your messageUse complete sentences, not random unfinished thoughtsDo not use slangMake your message brief and to the pointYou can choose to quote questions before

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Слайд 1Top 50 Business Email Etiquette Rules
Etiquette can help you

build healthy business communications, eliminate email overload and boost your

email productivity.

Top 50 Business Email Etiquette Rules Etiquette can help you build healthy business communications, eliminate email overload

Слайд 2Make it easy to read and understand your message
Use complete

sentences, not random unfinished thoughts
Do not use slang
Make your message

brief and to the point
You can choose to quote questions before answering them
Do not overuse quoting all original text

Make it easy to read and understand your messageUse complete sentences, not random unfinished thoughtsDo not use

Слайд 3Use proper grammar, spelling and punctuation
Use a proper sentence structure

in your email messages.
Do not type your message in ALL

CAPITAL LETTERS
Avoid using informal words like "coz", "ain't", "gotta", etc. This can make you sound uneducated

Use proper grammar, spelling and punctuationUse a proper sentence structure in your email messages.Do not type your

Слайд 4Be careful with styling and formatting
Refrain from using fancy fonts

and multiple font colors.
Do not use patterned backgrounds.
Use formatting like

italics or bold fonts sparingly.
Refrain from using too many embedded images.

Be careful with styling and formattingRefrain from using fancy fonts and multiple font colors.Do not use patterned

Слайд 5Use a neutral tone of communication
Avoid using multiple instances of

an exclamation mark (!!!) or a question mark (???).
Avoid using

emoticons in business emails.
Don't use sarcasm or irony; they can be misinterpreted easily.

Use a neutral tone of communicationAvoid using multiple instances of an exclamation mark (!!!) or a question

Слайд 6Be thoughtful and polite
Start every email with a greeting.
Never forget

to include a closing phrase at the end of the

message, e.g. Best regards, Sincerely, or Thank you.
Don't hesitate to thank your recipient in case they were of help.
Do not send business attachments after business hours.

Be thoughtful and politeStart every email with a greeting.Never forget to include a closing phrase at the

Слайд 7Take advantage of signatures, email templates and auto-replies
Use an email

signature with your contact details.
Use the auto-reply feature when on

vacation.
Use email templates or standard responses.
If you have no time to reply to an important message right away, send a short notification email stating when you'll be able to attend to the request.

Take advantage of signatures, email templates and auto-repliesUse an email signature with your contact details.Use the auto-reply

Слайд 8Check it twice before you send
Check your email before sending

to see if you wanted to send an attachment but

forgot to include it.
Make sure the address or addresses in the To: field are those you wish to send your message to.
Spell-check your message before sending.
Before clicking Send, reread your email.

Check it twice before you sendCheck your email before sending to see if you wanted to send

Слайд 9Don't harm your recipient
Don't overuse the CC: feature.
Do not use

the "Reply to All" option for no special reason. Configure

your email client to use the "Reply" option by default, not "Reply to All".
Make sure to provide an UNSUBSCRIBE option if you send an opt-in newsletter.

Don't harm your recipientDon't overuse the CC: feature.Do not use the

Слайд 10Abide by laws and regulations regarding email
Follow your company's emailing

rules and policies.
Do not use your corporate email account for

private communications.
Before sending bulk mail to a list of foreign recipients, make sure to learn what you can and cannot send to the recipients in that specific country.

Abide by laws and regulations regarding emailFollow your company's emailing rules and policies.Do not use your corporate

Слайд 11Manage your emails efficiently
Use an email client to track all

emails in one place.
Respond to emails within 24 hours of

a business day.
Use the EmailTray email client to have all good emails rescued from the Spam folder.
Add an email address of each new valuable contact to your approved or white list.
Use anti-viral software.

Manage your emails efficientlyUse an email client to track all emails in one place.Respond to emails within

Слайд 12Following the email etiquette rules in your everyday life will

give you a definite advantage.
Business email etiquette rules will primarily

save the time of your email recipients and encourage them to pay you back with the same courtesy.
If you want to make your work with email really productive, you should also take advantage of email management tools