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Russia: development of new horizons

Содержание

STRUCTUREGeographical interpretationSome macro values and prime analysesProblem of functional doubling and marketing analysisConcerning the structure it looksManagement economy and chain updatesInfluence on marketProject team and it plans

Слайды и текст этой презентации

Слайд 1Russia: development of new horizons

Russia: development of new horizons

Слайд 2STRUCTURE
Geographical interpretation
Some macro values and prime analyses
Problem of functional doubling

and marketing analysis
Concerning the structure it looks
Management economy and chain

updates
Influence on market
Project team and it plans



STRUCTUREGeographical interpretationSome macro values and prime analysesProblem of functional doubling and marketing analysisConcerning the structure it looksManagement

Слайд 3Russia - key in the expansion of the eastern market

Priority status: 5 year growth plan
Increased capabilities in Moscow

Step-up in marketing investment
Reorganize to efficiency
Maximize local marketing
Russia - key in the expansion of the eastern market Priority status: 5 year growth plan Increased

Слайд 4Structure of sales regions in Russia and CIS Food &

HPС, 2009
43%
27%
29%
West:
the most sales volume
the biggest number

of retail outlets
the place for retail and key accounts clients management
enterprises – international importers
the ruling top

East:
big length of the region
the key region in the Uniliver’s strategy of expansion to the eastern countries
remoteness from the management centre

South:
low competition on the market
high percent ofcompany’s sales
consist of two parts: season market and permanent market
low transports costs
high percent of year growth

Moscow

Samara

Novosibirsk

Structure of sales regions in Russia and CIS Food & HPС, 2009	43%27%29%West:  the most sales volume

Слайд 5Dependency between Russian gdp and fmcg market volume

Dependency between Russian gdp and fmcg market volume

Слайд 6* Pearson's product-moment coefficient between Russian GDP and FMCG market

volume. Data: 2000-2007 in the prices of 2000.
Dependency between Russian

gdp and fmcg market volume
* Pearson's product-moment coefficient between Russian GDP and FMCG market volume. Data: 2000-2007 in the prices of

Слайд 7Russian FMCG market growth forecast
IMF forecast
“Paradox” forecast
Average growth: 16% per

year

Russian FMCG market growth forecastIMF forecast“Paradox” forecastAverage growth: 16% per year

Слайд 8Russian FMCG market growth forecast
5 years
growth forecast
210%

Russian FMCG market growth forecast5 years growth forecast210%

Слайд 9In the enemy camp
2008 - restructuring businesses in Russia,

buying minority stakes in companies - sales growth of 4-5%
2009

– restructuring sales – local management improvement – market share growth 2-3%

2008 – restructuring Russian production companies- start of east export politics

In the enemy camp2008 - restructuring  businesses in Russia, buying minority stakes in companies - sales

Слайд 10BUT…
To achieve 210% growth after 5 years
You Need to Remain

Competitive

BUT…To achieve 210% growth after 5 yearsYou Need to Remain Competitive

Слайд 11Unilever RUSSIA Reforms or regeneration?

Unilever RUSSIA Reforms or regeneration?

Слайд 12Unilever RUSSIA Reforms or regeneration?
Compromise: Regeneration through Reforms

Unilever RUSSIA Reforms or regeneration?Compromise: Regeneration through Reforms

Слайд 13Regeneration through Reforms How is it possible?
The new structure is formed

without taking the old one into account
Aspiration to maximal efficiency
Lack

of affection for the old schemes
Analysis of current structure. Clearance of inefficient and useless units
Current structure is optimized as if there is a process of smooth reforming
Structure becomes facile and flexible
Determination of necessary steps for the full transition from the old structure to the new one
Regeneration through Reforms How is it possible?The new structure is formed without taking the old one into

Слайд 14National sales director (Field Manager)
Regional Sales manager West Food
Regional level
Territory

level
Top level
Regional center
The chain of command

National sales director (Field Manager)Regional Sales manager West FoodRegional levelTerritory levelTop levelRegional centerThe chain of command

Слайд 15National sales director (Field Manager)
Regional Sales manager West Food
Regional level
Territory

level
The chain of command
Top level
Regional center
Problem of functional doubling and

centralization of marketing decisions

Why is it dangerous?

National sales director (Field Manager)Regional Sales manager West FoodRegional levelTerritory levelThe chain of commandTop levelRegional centerProblem of

Слайд 16Problem of functional doubling is:
Congestion of managerial staff


Increasing

costs on personnel wages


Degradation of documents circulation and data

exchange


Inefficient use of highly productive human resources


Lack of system’s dynamics and flexibility

Barriers to company’s expansion on the market

About 10 “different functional” sales managers at the regional level ( Food and HPC)

Growth of doubling in case of market’s expansion

Congestion with unnecessary instances

Redundancy of regional problems solved at the territory level prevents from concentrating on real local problems

Lim {utility} -> 0 per each new person

Difficulties with localization of marketing programs under conditions of severe competition between different regions

Problem of functional doubling is: Congestion of managerial staff Increasing costs on personnel wages Degradation of documents

Слайд 17 Congestion of managerial staff


Increasing costs on personnel wages


Degradation of documents circulation and data exchange


Inefficient use of

highly productive human resources


Lack of system’s dynamics and flexibility

Barriers to company’s expansion on the market

About 10 “different functional” sales managers at the regional level ( Food and HPC)

Growth of doubling in case of market’s expansion

Congestion with unnecessary instances

Redundancy of regional problems solved at the territory level prevents from concentrating on real local problems

Lim {utility} -> 0 per each new person

Difficulties with localization of marketing programs under conditions of severe competition between different regions

In other words

Congestion of managerial staff Increasing costs on personnel wages Degradation of documents circulation and data exchange

Слайд 18Problem of marketing centralization is:
Weak power of territory and

regional promotion managers


Lack of direct relations between marketing departments

of different levels


Inflexible system of good’s localization



Geographic distraction of key managers in the regions

Inefficient distribution of marketing budget, poor local strategic planning, MACRO view at regional marketing

Poor data exchange, data loss, needs of lower levels are not taken into account

Inflexible marketing system and poor data exchange conflict with:
A) Promotion of Russia (Moscow) as a key point in east market expansion *
B) Uniliver ‘s international policy of good’s localization

* International program “Uniliver Local Roots”

The lack of real representation in some of the managers about local problems entrusted to them in the region

Problem of marketing centralization is: Weak power of territory and regional promotion managers Lack of direct relations

Слайд 19Concerning the structure it looks :
Reorganization at the Field Sales

level
Territory level
Base units
Marketing cosulting Volgograd
Local
Adaptation Manager ( LAM)
Reports to:

Territory Sales Manager
Department / unit: Territory Sales Manager, Territory N
Responsibilities and tasks: control and adaptation of sales programs and conceptions, relations with local retailers, registration of the market conditions at the territory level
Interrelation: Regional Marketing Department, Channel Development and Modern Trade Account

Why is this replacement necessary?

There is a small effort at the territory level but multifunctionality is necessary
Flexibility of decentralization programs is guaranteed
Does the work of 3 units
Controls the situation, has advantages of “close relation with the market”
Replacement is justified by the successful experience of such international companies as Nestle, P&G, KraftFood , etc.

From 80 000 to120 000 rub.

From 78 000 to 112 000 rub.

from 50 000 to 89 000 rub.

From 90 000 to 15 000 rub.

Information about wages - http://www.headhunter.com/

Economy
from 118 000
to 206 000 rub.

Concerning the structure it looks :Reorganization at the Field Sales levelTerritory levelBase unitsMarketing cosulting Volgograd LocalAdaptation Manager

Слайд 20Concerning the structure it looks :
Reorganization at the Field Sales

level
Regional level
Regional Sales manager
Trade connections specialist
Uniliver usually works with the

major retailers and retail chains, that is why transactions are mostly closed in the Moscow head office – KEY ACCOUNTS CLIENTS

Information about the major retailers working with Unilever look up at the Attachment

Direct relation
Сustomer Marketing Directors ( Food& HRC)

– Customer Marketing Executive ( Regional) –

Local Adaptation Managers

Flexible promotion
Corresponds with the international Unilever’s program of local market’s adaptation

Reports to: Regional Sales Manager
Department / unit : Regional Sales Department, Territory N
Responsibilities and tasks : manages the development of the key clients: international, local (including chains), outlets in the all cities of current region
Interrelation : Territory Sales Managers, Regional Sales Managers, Key Account Department

Why is this replacement necessary?

Peculiarities of development of Russian FMCG market requires not only traditional European modern trade relationships but also work with traditional markets – striking example is the east region
Positioning of Uniliver Russian as a junction of cluster for company’s expansion to the east market needs the consolidation of sales on both directions

From 111 000 to130 000 rub.

From 143 000 to 168 500 rub.

Economy
from 76 000
to 88 000 rub.

Information about wages - http://www.headhunter.com/

From 108 000 to 127 000 rub.

Concerning the structure it looks :Reorganization at the Field Sales levelRegional levelRegional Sales managerTrade connections specialistUniliver usually

Слайд 21Management economy

manager
manager
manager
Wage economy = 40%!
Food
HPC
Food& HPC
Before
50%
50%
After
60 %

Management economymanagermanagermanagerWage economy = 40%!FoodHPCFood& HPCBefore50% 50% After60 %

Слайд 22Concerning the structure it looks :
Top level
At the top level

management reorganization of Field Sales means integration of Food &

HPC departments. However, marketing departments should be left divided.

Regional Sales Manager (Food)

Regional Sales Manager (HPC)

Same

Same

Same

Customer Development Regional Council

Concerning the structure it looks :Top levelAt the top level management reorganization of Field Sales means integration

Слайд 23Concerning economy it looks:
6 RSM
+
30 TSM
+
5 MTAE +
59 MTE
+
6 DS
+
82 SCSS
+
100

CSS
+
32 CDAE
=
20928333 rub./month
15 TSM
+
5 TCS +
27 MTE
+
3 DS
+
52 SCSS
+
63 CSS
+
16

CDAE
=
11318333 rub./month

Wage Economy – 9 mln.
rubbles in a month

Concerning economy it looks:6 RSM+30 TSM+5 MTAE +59 MTE+6 DS+82 SCSS+100 CSS+32 CDAE=20928333 rub./month 15 TSM+5 TCS

Слайд 24The chain of command - ManagmeNt UPDATE
Local
Adaptation Manager

( LAM)
Trade connections specialist
Regional Sales manager
Regional Sales Manager (Food)
Regional Sales

Manager (HPC)

Same

Same

Same

Customer Development Regional Council

Territory level

Regional level

Top level

The chain of command - ManagmeNt UPDATE LocalAdaptation  Manager ( LAM)Trade connections specialistRegional Sales managerRegional Sales

Слайд 25Influence on demand
More active marketing policy
more consumers want to

buy a brand
sales growth

Faster distribution
consumer always can find

the good in the store
brand become more popular sales growth

The effect of known changes people can see, how company deal with workers, notice the company brand in the mass media
sales growth

Influence on demandMore active marketing policy more consumers want to buy a brand sales growthFaster distribution consumer

Слайд 26Influence on supply
More complicated stuff
no posts, where people doing

the same work
costs degree
prime cost decrease
sales growth

Geographical

position
regional centres located in same regions
logistic costs degree
prime cost decrease
sales growth


More powerful medium management
local management make local decisions
company need less top managers
costs degree
prime cost decrease
sales growth

Influence on supplyMore complicated stuff no posts, where people doing the same work costs degree prime cost

Слайд 27Representatives of all the company’s departments
Customer Development Department
Supply Chain Department
Strategic

Brand Development Department
Brand Building Department
HR Department
Finance and IT Department
Legal Department
PR

Department
Supply Chain Department
Corporate Affairs Department
Foodsolutions Department
Representatives of key clients
Psychologists
Invitees from BRIC&CIS countries 5 potential markets experts

Project realization Team

Directions leaders

11 specialists

5 key clients representatives

optional

21 different and engaged specialists

Representatives of all the company’s departmentsCustomer Development DepartmentSupply Chain DepartmentStrategic Brand Development DepartmentBrand Building DepartmentHR DepartmentFinance and

Слайд 28Using principles of International Uniliver Talent manager program
Local

VS consultants
11 locals managers + 5 foreign experts

Nationality
Russia -

great opportunities to multicultural view

Gender differentiation
10 women – 11 men

Internal vs. external
11 internal – 10 external





Project team’s working plan

CIS

East

South

West, head

2 month, team forming
01.01.2011-01.03.2011

01.03.11- 01.07.11

01.07.11- 01.12.11

01.01.12- 01.04.12

01.04.12- 01.11.12

01.11.12- 01.12.12

Less than 3 years

Using principles of International Uniliver Talent manager program Local VS consultants 11 locals managers + 5 foreign

Слайд 2901.03.11- 01.07.11
01.07.11- 01.12.11
01.01.12- 01.04.12
01.04.12- 01.11.12

01.03.11- 01.07.1101.07.11- 01.12.1101.01.12- 01.04.1201.04.12- 01.11.12

Слайд 30A bit about the developers
Catherine Chudinova
The motivator and analyst
E-mail: ekaterinachude@gmail.com
Artem

Kozhemyakin
The designer and technical Supporter
Ivan Lashin
The analyst of makroproblems

and creative tasks

Maria Zhalova
The translator and corrector

E-mail: xenus.t@gmail.com

E-mail: myerto@mail.ru

E-mail: zhalovamaria@rambler.ru

ParaDoX

Special thanks to National Research University Higher Scholl of Economics.

A bit about the developersCatherine ChudinovaThe motivator and analystE-mail: ekaterinachude@gmail.comArtem KozhemyakinThe designer and technical SupporterIvan Lashin The

Слайд 31Thank you for attention!

Thank you for attention!

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